Kedzie Bags & Accessories FAQs

Kedzie is a fashion accessory brand offering stylish, functional bags and accessories designed for everyday life. The collection includes crossbody bags, sling bags, shoulder bags, backpacks, wristlets, wallets, interchangeable straps, and other accessories in trend-forward colors and designs.

Kedzie bags are made with animal-friendly materials, including vegan leather and other synthetic materials. Materials vary by collection and may include vegan leather, neoprene, nylon, and other durable synthetic materials. Check the individual product page for specific material details.

Many Kedzie bags feature removable straps, allowing you to switch your strap and customize your look. Kedzie interchangeable straps can be paired with many bags that feature compatible attachment hardware, making it easy to update your bag with a different color, pattern, or style. Check the individual product details to confirm strap compatibility.

Many Kedzie straps are adjustable so you can customize the length and fit. Kedzie also offers interchangeable straps in different colors, patterns, and designs.

Kedzie sling bags are designed to carry everyday essentials without the bulk of a larger handbag. Depending on the style and size, a Kedzie sling bag can hold items such as a smartphone, wallet, keys, sunglasses, lip balm and other small personal essentials. For exact dimensions and storage features, check the individual product page.

A sling bag typically sits close to the body and can be worn across the chest or back. A traditional crossbody uses a longer strap and generally rests around the hip or side. Both provide convenient, hands-free storage.

Yes. Kedzie bags are designed to balance style and functionality for everyday activities and travel. Crossbody and sling bags offer compact, hands-free storage that's convenient for errands, shopping, work, sightseeing, day trips, and keeping essentials close while you're on the go.

Consider what you typically carry and how you plan to use your bag. A sling or compact crossbody is great for essentials and hands-free convenience, while a larger crossbody, shoulder bag, or backpack provides additional room when you need more storage.

Cleaning instructions depend on the bag's material. In general, gently spot clean your Kedzie bag and avoid harsh chemicals, soaking, or machine washing unless the product's care instructions specifically indicate otherwise. For vegan leather, gently wipe the surface with a soft, damp cloth and allow it to air dry naturally.

Kedzie combines trend-forward style with everyday functionality. From versatile hands-free silhouettes to interchangeable straps and coordinating accessories, Kedzie makes it easy to find a bag that fits your needs while still showing off your personal style.

If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience.

All refunds and exchanges must be handled by the retail store where the original purchase was made.  Please contact the store directly.

Unfortunately, at this time, we are not accepting international orders.  All orders must be shipped within the US. 

You will receive an email notification with a tracking number once your order has been shipped.  Also, you can sign-in to your account to view order history, tracking information, and information about past orders at kedzie.com.

You can sign in to your account to view order history, tracking information, and information about past orders at kedzie.com. If you still have questions about your order, contact us at support@kedzie.com.

Contact us at support@kedzie.com to report a problem and to receive instructions.

If you purchased a product directly from our website and it is found to be defective within 30 days of purchase, please email customer service at support@kedzie.com. Please note that the item must be unused. In the email, please include a detailed description of the quality issue, multiple photos of the item and your order number. If you purchased from another retailer, please contact them directly for assistance.

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Customer accounts are optional, and you can always checkout as a guest without creating an account. We recommend creating an account for easier access to order updates and returns.